"Talking directly to/listening to Ms Beck. Ms Beck gave me important info about application of the hormone cream that I'd never been told, who knows why. Ms Beck explained why she was tweaking each ingredient, if she was tweaking it.  

There's no way a doctor who doesn't take the time that Ms Beck takes cud know or would bother to find out what changes need to be made to my and other patients' meds. Ms Beck appeared, of course, to have all the current knowledge concerning her areas of expertise."